Please read these Terms and Conditions carefully before registering an account or placing any bet on jiawin. By accessing and using the jiawin platform, you agree to be legally bound by every provision set out in this document.
Document Highlights
These highlights are provided for convenience only and do not replace the full legal text below. All users are required to read the complete terms.
You must be at least 18 years of age to open a jiawin account. jiawin's services are directed at adult players in Bangladesh. Creating an account on behalf of another person, using false identification, or circumventing age verification is a material breach of these terms and will result in immediate account termination.
Each individual may hold only one jiawin account. Duplicate accounts — whether created using the same or different mobile numbers, devices, or payment methods — will be identified, merged or closed, and any associated bonus balances forfeited. jiawin uses technical and manual verification to enforce this rule continuously.
All bonus offers, including the welcome bonus of up to ৳30,000, are subject to wagering requirements as specified in the individual promotion terms. Attempting to withdraw bonus funds before satisfying wagering requirements will result in the bonus being voided. Bonus abuse — including matched betting, arbitrage, or use of multiple accounts — is prohibited.
jiawin processes withdrawals exclusively to verified accounts. Verification requires submission of valid national identity documentation and confirmation that the withdrawal payment method matches the deposit payment method. Withdrawal requests from unverified accounts will be held pending until verification is complete. Processing times for verified accounts are typically under 15 minutes for bKash and Nagad.
jiawin reserves the right to suspend or permanently close any account found to be engaged in fraudulent activity, money laundering, match-fixing, use of automated betting software, exploitation of software errors, or any other activity that jiawin determines to be abusive, dishonest, or contrary to the spirit of fair play. All decisions made under this right are final.
Every jiawin account includes access to deposit limits, session time reminders, cool-off periods, and self-exclusion. These tools are accessible via the account dashboard after login. jiawin encourages all players to use these features proactively. For guidance on responsible gambling, visit the jiawin Responsible Gaming page or contact support at [email protected].
For the purposes of these Terms and Conditions, the following definitions apply throughout this document:
By accessing the jiawin platform, creating an Account, making a deposit, placing a Bet, or participating in any promotion, you unconditionally and irrevocably accept these Terms and Conditions, together with jiawin's Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
Your acceptance is effective from the moment you first access the platform or complete Account registration, whichever is earlier. If you do not accept these Terms, you must immediately cease all use of the jiawin platform and, if applicable, request closure of your Account by contacting [email protected].
jiawin reserves the right to amend these Terms at any time. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. Users are responsible for reviewing these Terms periodically. Where amendments are material, jiawin will use reasonable efforts to notify registered users via email or in-platform notification.
To register and maintain an Account on jiawin, you must satisfy all of the following eligibility requirements at all times:
Each User may register only one Account. Creating duplicate accounts, whether using the same or different personal details, mobile numbers, or payment methods, constitutes a material breach of these Terms. jiawin employs technical systems and manual review processes to detect and merge or terminate duplicate accounts. Any bonus balances associated with a duplicate account will be forfeited.
At registration, you must provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, valid mobile number, and a payment method registered in your name. jiawin reserves the right to request documentary proof of any information provided at any time, including National Identity Card (NID) or other government-issued identification. Providing false or misleading information at registration is grounds for immediate account termination and forfeiture of all balances.
jiawin reserves the right to decline any registration application at its sole discretion, without obligation to provide a reason for that decision.
You are solely responsible for maintaining the confidentiality and security of your Account login credentials, including your username and password. You must not share your login credentials with any other person under any circumstances.
All transactions and bets placed using your Account credentials are deemed to have been made by you. jiawin accepts no liability for losses arising from unauthorised access to your Account where such access results from your failure to keep your credentials secure.
If you suspect that your Account has been accessed without your authorisation, you must notify jiawin immediately at [email protected]. jiawin may temporarily suspend your Account pending investigation of a security report.
You must not allow any other person to access or use your Account, whether for betting, withdrawal, or any other purpose. Accounts are strictly personal and non-transferable. jiawin reserves the right to close any Account found to have been shared with or accessed by a third party.
jiawin will never contact you to request your password via email, live chat, or any other channel. Any communication purporting to be from jiawin that requests your password should be treated as fraudulent and reported to [email protected] immediately.
All deposits and withdrawals on jiawin are processed in Bangladeshi Taka (BDT / ৳). jiawin supports the following payment methods for Bangladeshi players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and SureCash.
Deposits: Deposits are credited to your Account Balance promptly upon confirmation from the relevant payment provider. jiawin does not charge fees for deposits, though your payment provider may apply its own transaction charges. Minimum and maximum deposit limits may apply and are displayed at the point of transaction.
Withdrawals: Withdrawal requests will only be processed to a payment method registered in the same name as your jiawin Account. Withdrawals to third-party accounts are strictly prohibited. jiawin reserves the right to conduct identity verification before processing any withdrawal request, regardless of the amount requested.
Verification requirement: All withdrawal requests from accounts that have not completed full identity verification will be held pending until the required documentation is provided and verified. Required documents typically include a copy of a valid National Identity Card (NID) and a screenshot confirming ownership of the withdrawal payment method.
Processing times: Withdrawal processing times for verified accounts are typically under 15 minutes for bKash and Nagad transfers. Bank transfers may take up to 3 business days depending on the receiving institution's processing schedule.
Anti-money laundering: jiawin is committed to preventing money laundering and the financing of terrorism. jiawin may request source-of-funds documentation where transaction patterns give reasonable cause for concern. Failure to provide requested documentation may result in account suspension and, where required by applicable law, reporting to relevant authorities.
jiawin reserves the right to reverse a withdrawal request and return funds to your Account Balance in exceptional circumstances, including where a technical error is identified, where suspected fraud is under investigation, or where a chargeback or payment dispute has been initiated. Users will be notified of any such reversal.
jiawin offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to these general terms and any specific promotional terms communicated at the time the offer is presented. In the event of any conflict, the specific promotional terms shall prevail.
General bonus conditions applicable to all jiawin promotions:
Bonus abuse: Activities constituting bonus abuse include, without limitation: creating multiple accounts to claim the same promotion; using matched betting, arbitrage betting, or low-risk betting strategies to extract bonus value with minimal risk; and colluding with other players to exploit promotional terms. jiawin will void all bonuses and associated winnings, and may close the Account, where bonus abuse is identified.
All sports bets placed on the jiawin platform are subject to the following general rules, as well as any sport-specific rules published on the platform. In the event of a conflict between general rules and sport-specific rules, the sport-specific rules shall prevail.
Casino games available on the jiawin platform — including live dealer games, slot machines, table games, and fishing games — are provided by third-party game studios including, but not limited to, Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. The rules governing each individual game are set by the respective game provider and are accessible within each game's interface.
The outcomes of all random number generator (RNG) games are determined by certified RNG software that has been independently tested for fairness. Live dealer game outcomes are determined by physical dealing and spinning processes conducted in real time by live studio staff.
In the event of a disconnection during a game round, jiawin's system will record the game state at the time of disconnection. The game will be completed according to the rules of that game when a connection is restored. jiawin is not liable for losses incurred as a result of a player's internet connection failure during gameplay.
Where a game is voided due to a technical fault originating on jiawin's systems or a game provider's systems, affected bets will be refunded to the player's Account. Decisions made by jiawin and its game providers regarding game voiding are final.
The following activities are strictly prohibited on the jiawin platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent account closure, forfeiture of balances, and reporting to appropriate authorities where legally required:
All content on the jiawin platform — including but not limited to the jiawin brand name, logo, website design, software, text, graphics, images, odds data, and audio-visual materials — is the proprietary intellectual property of jiawin or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jiawin platform solely for your personal, non-commercial entertainment. This licence does not include the right to copy, reproduce, distribute, publish, display, or create derivative works from any jiawin content without express written consent.
Any unauthorised reproduction or commercial exploitation of jiawin's intellectual property is prohibited and may result in legal action.
To the fullest extent permitted by applicable law, jiawin excludes all liability for any loss or damage arising from your use of or inability to use the platform, including:
Where liability cannot be fully excluded by law, jiawin's total aggregate liability to any User shall not exceed the total amount deposited by that User to their jiawin Account in the twelve calendar months immediately preceding the event giving rise to the claim.
Nothing in these Terms limits jiawin's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by jiawin's negligence, to the extent such limitation is prohibited by applicable law.
jiawin collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at jiawin.app/privacy-policy. By accepting these Terms, you also consent to the data practices described in the Privacy Policy.
jiawin collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and improving the platform experience. Data collected includes but is not limited to your name, date of birth, mobile number, payment method details, and betting activity.
jiawin will not sell your personal data to third parties for marketing purposes. Data may be shared with game providers, payment processors, fraud prevention services, and regulatory authorities only to the extent necessary to operate the platform and comply with legal obligations.
You have the right to request access to, correction of, and deletion of your personal data held by jiawin, subject to applicable legal requirements. Requests should be submitted to [email protected].
jiawin is committed to promoting responsible gaming and minimising the risk of gambling-related harm. All players are required to be at least 18 years of age. jiawin prohibits gambling by minors and takes active steps to prevent it.
jiawin provides every Account holder with access to the following responsible gaming tools, available via the account dashboard:
If you believe that gambling is causing harm to you or someone you know, please visit the jiawin Responsible Gaming page for guidance and support resources, or contact our support team at [email protected]. jiawin encourages all players to gamble responsibly and within their means.
jiawin reserves the right to amend, update, or replace these Terms and Conditions at any time and without prior notice, except where such changes are material, in which case jiawin will make reasonable efforts to notify registered users via the email address or mobile number on file.
The version of the Terms in effect at the time of any dispute or transaction shall be the version that governs that matter. All previous versions of these Terms are superseded upon publication of an updated version. The "Last updated" date at the top of the table of contents reflects the most recent revision.
Your continued use of the jiawin platform following any amendment to these Terms constitutes your unconditional acceptance of the revised Terms. If you do not accept an amendment, you must cease using the platform and contact [email protected] to close your Account.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with applicable law. Users agree that disputes shall first be directed to jiawin's support team for informal resolution before any formal legal proceedings are initiated.
In the event of a dispute regarding the outcome of a bet or game, the records held by jiawin's system shall be treated as conclusive evidence, except where a manifest system error can be demonstrated. jiawin's decisions in respect of betting disputes are final and binding subject only to formal legal challenge.
If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.
If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the jiawin support team using the details below. All enquiries will be responded to within 24 hours during normal operating hours aligned with Bangladesh Standard Time (BST, UTC+6).
For responsible gaming enquiries, self-exclusion requests, or account closure requests, please include the subject line "Responsible Gaming Request" or "Account Closure Request" to ensure your message is routed to the correct team promptly.
Now that you have reviewed the jiawin Terms and Conditions, you have everything you need to play confidently. Visit the jiawin Casino, explore cricket betting markets, or browse our full slots library — all in Bangladeshi Taka via bKash and Nagad.